Mattresses Return Policy

You have 30 calendar days to return your honeycomb mattress. Because it can take some time for your body to adjust to better support, we require a minimum trial of 25 days.

If a product turns out to be damaged upon receiving the shipment, the customer must notify us within 24 hours of receiving the shipment to be eligible for free shipping on exchanges.

To initiate a return please email us at

Once eligibility for return is confirmed, a specialist will help facilitate the process. To be eligible for a return, you must still be within your 30 night trial period and have had it for at least 25 days, and the mattress must be clean and undamaged. You will be refunded the full product price of the mattress less the value of any discount, accrued interest, and/or shipping charges.

For questions about products purchased at a retail location, please contact the store directly.

Money-Back Guarantee is only available in Canada.